Blog

How do you balance your dream business with the daily reality?

MB21 How do you balance your dream business
Every independent shop owner has a vision, a dream that fuels their passion for what they do and why they started their business. But let’s be honest: the day-to-day grind of running a shop can feel all-consuming. Between stock management, marketing, customer service, and those unexpected hiccups (like the POS system breaking down mid-sale!), it’s easy for your bigger dreams to feel out of reach.

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Champion Strategies: How to Harness Olympic Inspiration

MB11. Champion Strategies How to Harness Olympic Inspiration
Something that struck me while watching Josh Kerr from Scotland win silver in the men’s Olympic 1500m final, was his level of self-belief and confidence. Bordering on arrogance when interviewed beforehand I was left wondering why I perceived it that way and why don’t more people metaphorically (or not) ‘brag’ about their intentions and belief in what they can achieve. Take inspiration from the Olympic athletes and the strategies they use to succeed.

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Measure and Monitor Everything

MB9. Measure & Monitor Everything
A little analysis enables great clarity. This might sound obvious, but really, monitor and measure as much as possible. Obviously, you track income and outgoings, which have become increasingly important as costs rise. But what other metrics can you or should you track in your business?

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Pay Attention.

MB8. Pay Attention!
When we pay attention, and turn towards our customers, giving consideration and observant care, we are actively listening to what they are saying. What does customer service mean to you in your business and for your customers?

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Are you Planning Your Business or Winging It?

MB1. Winging it is not a plan!

Winging it is one way of managing your business, but does it get you the results you want? There's no doubt you will achieve some of the goals you have in mind, but equally, what else could you achieve with a bit of focus? You may find that without a plan you end up going in a completely different direction than the one you intended.

A recent participant in my Planning for Success Workshop said: ‘It allowed me to focus on elements of the business that were neglected or just kept ticking over as…

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5 Tips for Planning Your Marketing

E12. 5 Tips for Planning Your Marketing

I haven’t met a business owner yet (including myself) who doesn’t have times where they struggle with knowing what content should be in their marketing, whether that’s for Social Media, Blog Posts or Emails.

But I also know that with a bit of focused time and head space, it’s not too hard to create a plan, structure, written content and calendar timeline to nail your marketing content for at least 3 months at a time.

Here are 5 tips for getting started.

1) Make time and space. Block time out,…

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Why I Include Planning in My Process

MB3. Why I Include Planning...

10 years ago I started out by sharing my visual merchandising expertise. That included window dressing and how to lay out a shop, where to put products and how to make the customer journey make sense. But without a plan, none of this makes much sense. Why are you choosing certain tactics above others? What are you trying to achieve?

Without a clear sense of direction and required outcomes, all the other aspects of retail become a game of chance rather than focused actions. It is entirely possib…

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